Choudhary Medical Clinic, 1st Floor, Parekh House, Gandhibagh, Nagpur - 2
Sarvyasvarya Karam Punyam Sarvapabha Prassanam!
Sarva Thariththriya Samanam Sravanath Bookthi Mukthitadha!!
We pledge to meet the patients’ requirements by offering expert care with compassion through a committed professional team.
We commit to achieve quality services through the Quality Management System while complying with all applicable regulatory requirements.
We strive to provide value added innovative, consistent and continuously improving health and medical care to sustain and further improve clinical outcomes, patient safety & patient satisfaction.
We strive to provide and continually improve the quality and scope of services provided to our community. To provide modern equipment and facilities and plan for the capital structure necessary to accomplish same. To recognize that delivery of quality care requires a financially viable institution, and that excellence and financial solvency go hand-in-hand.
Quality Objectives :
- Patient safety and well-being shall always be our top priority. We shall strive for continuous quality improvement and comply with international standards to implement quality systems
- To maintain the quality of services in accordance with international standards
- Optimum utilization of infrastructural facilities including manpower
- To ensure continued patient satisfaction through delivery of high class medicare with a personal touch
- To ensure high levels of staff satisfaction and motivation and facilitate continuous enhancement of knowledge and skills through constant learning and training initiatives
Quality Initiatives :
Clinical audit of patient records.
Close monitoring and reporting of any cases of hospital infection and other incidents.
We consider that quality and safe care are our top priority and therefore we strive to eliminate unsafe practice by:
- Providing an environment that is clean.
- Conforming with safety regulations and legislation.
- Fostering professionalism.
- Ongoing Quality Improvement training program that empowers our staff, patients and their family
- Involving outpatients and their families in decision making about their treatment in order to achieve care that is acceptable to our culture, with minimum cost possible, without compromising the quality of service we provide.
Exercising a system of sharing knowledge and responsibilities with the key aim of continuously improving our system and processes based on measureable objectives
Our beliefs: We believe we are all responsible for Quality
Our Strategic Objective is to drive up quality by focusing on 4 Areas:
| Patient/Family Focus | Healthcare Professionals | Continuous Improvement and Learning | Focus on Results |
| We strive to meet their needs | We provide staff with Information | Support continuous Improvement | Use Performance measures |
| Understanding their preferences | Opportunity necessary to continue | System/Process Improvement | Focus on key hospital results |
| Meet their satisfaction | Strategic Goals |
Our Beliefs
Believe that quality and safety are integral to our mission and a shared responsibility of faculty and staff.- Provide compassionate, ethical, accessible, safe and high quality care that meets the needs or expectations of our patients, their families and others whom we serve.
- Provide an environment of quality and care that promotes patient, faculty and staff safety practices as well as a culture of continuous quality improvement.
- Provide a work environment that is safe and fosters professionalism, motivation and commitment in our faculty and staff.
Enable leadership in education and research that improves the health of the people in our region.
QUALITY MANAGEMENT SYSTEM :
We perform 4 main functions:
- Risk Management
- Performance Improvement
- Clinical Auditing
- Training and Development
